Data, Research and Insights

Welcome to our dedicated webpage regarding the Esomar Disciplinary Process. The Esomar Professional Standards department is the guardian of the Disciplinary Procedures. The Esomar Disciplinary Process were developed by lawyers, market research professional and experts and the associations of the data, research and insights sector for you, our members, and our sector. It makes it easy for you to raise any issue faced with a professional or organisation that voluntarily adheres to the ICC/ESOMAR International Code, a related national Code, or our Research Choices programme. We provide this free service because our sector depends on your trust and confidence to fulfil our mission to society and businesses.

Your query or complaint will be handled by the Esomar Disciplinary sub-Committee and the Disciplinary sub-Committee secretary. Together, we will work to find the best resolution possible in compliance with the applicable rules of procedures and Code of Conduct. We will also aim to solve issues as quickly as possible. The Esomar Professional Standards, we are also committed to transparent reporting of the results we achieve through our effective self-regulation.